Contact Details
- +91-9599017061
- Rahulsharma2892@gmail.com
- Ghaziabad, Uttar Pradesh, 201102, India
Basic Details
- Gender
- Male
- Date of Birth
- 1992-04-28
- Blood Group
- B+
- Relationship
- Married
RAHUL SHARMA
Job Search Preferences And Looking For
- Current Work Status
- Employed | At Work
- Work Type
- Full Time
- Position | Designation
- Area Collection Manager
- Expected Salary
- Negotiable
- Location
- Delhi NCR
- Notice Period Duration
- 30 days
Profile
A dynamic and results-oriented professional with extensive experience in the field of collections management. With a proven track record of success spanning several years, I have effectively led teams to optimize collections processes, minimize delinquencies, and maximize revenue recovery. Skilled in developing and implementing strategic initiatives to improve collection efficiency and customer satisfaction, I thrive in fast-paced environments where proactive decision-making and leadership are paramount. My dedication to excellence, coupled with strong analytical abilities and interpersonal skills.
KEY SKILLS
- Customer Relationship Management
- Home Loan, LAP, SME, MSME Loan Handling
- Network Establishment and Maintenance
- Stakeholder Engagement
- Daily MIS Maintenance
- Large Account Management
- Overseas Customer Collection
- Compliance Management
- Portfolio Management
- Overdue Charge Collection
- Pre-EMI Collections
- Legal Initiation
Employment History
-
Area Collection Manager , Capri Global Capital Ltd.
-
1 June, 2021 - 1 January, Present
-
- Managing collection operations and achieving targets for Delhi NCR customers across various loan categories.
- Handling Home Loan, LAP, SME, and MSME loans.
- Establishing and maintaining organizational networks and daily file maintenance.
- Maintaining daily MIS and managing relationships with current and potential clients.
- Overseeing overseas customer collection for 0-NPA in Home Loan/LAP and leading a team managing a portfolio of over 100 Cr.
- Managing overdue charge collection, Pre-EMI collections, and non-starter cases.
- Ensuring timely deposition of cash/payments in branches by collectors.
- Initiating legal actions (Sec#138) on 30+ delinquencies in coordination with the legal team.
- Demonstrating knowledge of the SARFAESI Act and working with Credit Nirvana, Galaxy & Indus App.
- Managing a team of ten members and two managers.
-
Deputy Collection Manager , Kotak Mahindra Bank
-
1 August, 2020 - 1 June, 2021
-
- Implemented strategies to reduce delinquency rates and improve portfolio performance.
- Analyzed trends in collections data to identify areas for process improvement.
- Conducted training sessions for collectors to enhance their skills and performance.
- Developed and implemented collection policies and procedures in line with regulatory requirements.
- Utilized data analytics tools to segment customers and tailor collection strategies accordingly.
- Collaborated with sales and underwriting teams to address root causes of delinquency.
- Monitored industry trends and regulatory changes impacting collection practices.
-
Assistant Collection Manager , Inindiabulls Home Loans
-
1 June, 2015 - 1 July, 2020
-
- Evaluated the effectiveness of collection efforts and made recommendations for improvement.
- Implemented technology solutions to streamline collection processes and improve efficiency.
- Conducted regular portfolio reviews to assess credit quality and identify risks.
- Managed relationships with external collection agencies and vendors.
- Participated in industry conferences and events to stay updated on best practices.
- Developed key performance indicators (KPIs) to measure collection success and drive improvement.
Education
-
Master degree in Business Administration (Finance & Marketing),
-
Uttar Pradesh Technical University, 2015 - Completed
-
Bachelor degree in Business Administration (Finance & Marketing),
-
Uttar Pradesh Technical University, 2013 - Completed
-
12th, Uttar Pradesh State Board of High School and Intermediate, 2010 - Completed
-
10th, Uttar Pradesh State Board of High School and Intermediate, 2008 - Completed
Skills
-
Microsoft Office - (Microsoft Word, Excel, PowerPoint, Outlook, Access)