• Designed and implemented end-to-end credit processes, improving onboarding, compliance, and portfolio monitoring.
• Collaborated with product, risk, and operations teams to streamline credit workflows and enhance repayment efficiency.
• Led initiatives to improve AOV, GMV, and active credit usage across retailer networks.
• Managed relationships with lending partners and enabled scalable credit expansion.

Achievements

• Expanded service to 2,000 pincodes (UP & MP)
• Onboarded 4,000+ retailers
• Increased AOV by 30%
• Increased GMV by 15%
• Increased active credit limit by 10%
• Onboarded 2 new lending partners

• Scaled a SaaS expense optimization platform contributing 24% revenue in 3 months with innovative growth models.
• Developed financing programs generating $180K monthly revenue, cutting churn to 0.6% and adding ₹1.8 Cr ARR.
• Consolidated multiple fuel cards into a unified wallet, improving per-vehicle cash-flow efficiency by approximately ₹20K.
• Built strategic alliances with banks and NBFCs using data insights to secure favorable terms and scale operations.
• Onboarded 10,000 fleets and drove diesel GMV 400x growth, securing major partnerships with top fuel providers.

• Integrated automated tracking and multi-platform communication, reducing response times to 3-4 days and boosting revenue and engagement.
• Streamlined operations and led cross-functional initiatives, cutting costs 20%, improving productivity, and delivering projects 10% early.
• Managed vendor relationships to secure improved terms, decreasing supply chain costs 15% while consistently maintaining high quality.

• Drove fuel revenue from zero to ₹10 lakh daily by leveraging GPS insights, leading regional operations, and onboarding major clients.
• Streamlined payment cycles from 90 days to 45 post-trip, enabling rapid ₹90 lakh recovery within two days.
• Scaled marketplace trips from 5 to 300 daily while negotiating cost-efficient contracts to strengthen operational and supply-chain efficiency.

• Executed in-depth market research and competitive benchmarking to drive strategic business initiatives and market positioning.
• Designed dynamic reports and interactive dashboards to deliver actionable insights to senior leadership, enhancing data-driven decision-making.
• Enhanced decision-making processes by translating complex data into clear, actionable insights through visualization tools and reporting frameworks.