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IPSITA TAMBAT

Profile

Strategically-minded MBA professional with over 9 years of dynamic experience in the Finance sector. Possessing a proven track record of driving impactful initiatives across Retail Assets, Sales, Credit, and Commercial operations, committed to delivering exceptional results and fostering sustainable business growth. With a keen eye for innovation and a passion for driving change, thrive in challenging environments, continuously seeking opportunities to leverage expertise and drive organizational success. A collaborative leader with a focus on achieving excellence, poised to make significant contributions to any forward-thinking organization.

KEY SKILLS

  • Financial Analysis and Modeling
  • Retail Asset Management
  • Sales and Business Development
  • Relationship Management
  • Team Leadership and Motivation
  • Strategic Planning and Execution
  • Credit Analysis and Risk Management
  • Financial Planning and Advisory
  • Training and Development Initiatives
  • Compliance Audits and Process Improvement
  • Stakeholder Engagement and Communication
  • Pricing Strategies Implementation
  • Portfolio Performance Evaluation

Employment History

  • Area Manager , HDFC Bank
  • June, 2023 - March, 2024

    • Led a team of 15 Relationship Managers, driving business and ensuring operational efficiency.
    • Conducted financial analysis of properties, making strategic decisions to enhance profitability.
    • Achieved monthly scorecard targets, provided training and support to team members.
    • Conducted compliance audits, ensuring adherence to organizational guidelines and regulations.
    • Presented monthly MIS reports to senior management, offering valuable insights for decision-making.
    • Monitored credit quality of retail asset portfolio, developed risk mitigation strategies.
    • Implemented risk management practices for regulatory compliance.
    • Assessed retail asset performance, identified opportunities for improvement and growth.
    • Developed and implemented customer retention strategies to enhance loyalty and satisfaction.
    • Established key performance indicators for Relationship Managers to measure and improve performance.
    • Collaborated with cross-functional teams to streamline processes and improve efficiency.
    • Conducted market research to identify emerging trends and opportunities for product development.
    • Initiated and managed customer outreach programs to increase brand awareness and market penetration.
  • Area Head , Shriram Life Insurance Key, West Zone
  • August, 2022 - June, 2023

    • Supervised and guided a team of 10 Relationship Managers across diverse regions, overseeing sales and business development.
    • Fostered enduring relationships with stakeholders to uphold service excellence and compliance with industry standards.
    • Demonstrated consistent achievement of 100% business targets while maintaining a productivity rate of 70% monthly.
    • Provided exemplary leadership in managing and directing Relationship Managers’ activities.
    • Ensured strict adherence to quality norms and industry regulations in all operations.
    • Developed and executed strategic initiatives to exceed sales objectives effectively.
    • Conducted regular performance evaluations and provided supportive coaching.
    • Cultivated collaborative partnerships with stakeholders to drive business growth initiatives.
    • Implemented efficiency-enhancing strategies to optimize team productivity.
    • Stayed abreast of market trends and adjusted strategies accordingly.

     

     

  • Area Business Manager , Hiranandani Financial Services Key
  • September, 2021 - July, 2022

    • Oversaw business loan administration in Pune, ensuring smooth operations and adherence to checklists.
    • Led a team of 5 Relationship Managers, guiding them in sales, credit analysis, and risk management.
    • Maintained minimum Turnaround Time (TAT) and quality logins, enhancing operational efficiency.
    • Implemented efficient processes, resulting in improved productivity and customer satisfaction.
    • Disbursed 10 loans/month with INR 500K average ticket size, showcasing strong skills.
    • Received “Fully Meets Expectations” rating, reflecting exceptional performance.
    • Conducted performance reviews, providing feedback to enhance team skills.
    • Collaborated with cross-functional teams to develop growth and risk mitigation strategies.
    • Stayed updated on market trends, regulations, and competitor activities for informed decisions.
  • Senior Relationship Manager - Digital Business , ShriRam Life Insurance Company Limited, Pune
  • February, 2020 - September, 2021

    • Achieved business growth through digital channels, demonstrating proficiency in digital business development.
    • Formed strategic partnerships with management colleges for student internships, enhancing talent development and industry-academia collaboration.
    • Elevated to Senior Relationship Manager within one year, acknowledging outstanding performance and leadership qualities.
    • Established alliances with leading management institutes in Maharashtra through MOUs, bolstering the company’s market presence.
    • Surpassed targets consistently in NOP (New Office Premium) and Annualized Premium Equivalent (APE), earning regular recognition on the Leaders Board.
    • Pioneered as the first female RM and top RM PAN India to meet the annual target within 7 months.
  • Sales Manager , Gromor Finance, Pune
  • July, 2018 - January, 2020

    • Ensured compliance with loan approval regulations, policies, and procedures, maintaining industry standards.
    • Established trust with loan applicants through sincere and knowledgeable interactions, resulting in increased sales conversion and approval rates.
    • Achieved outstanding sales performance consistently, contributing significantly to the organization’s overall success.
    • Conducted thorough financial assessments of loan applicants to determine eligibility and risk levels.
    • Provided personalized guidance and advice to applicants throughout the loan application process.
    • Collaborated with underwriting teams to assess creditworthiness and mitigate risk factors.
    • Resolved applicant inquiries and concerns promptly and effectively, ensuring a positive experience.
    • Maintained accurate and up-to-date records of loan applications and approvals for audit purposes.
    • Participated in training sessions to stay updated on industry regulations and lending best practices.
    • Acted as a liaison between applicants and internal departments to streamline the loan approval process.
  • Branch Credit Manager , DBS Cholamandalam FinanceLtd., Pune
  • December, 2006 - October, 2008

    • Managed personal loans, small-ticket mortgage loans, and life insurance, leading a team of 24 personnel.
    • Implemented strategies to enhance branch operations, credit management, and collections, ensuring high levels of service and customer satisfaction.
    • Promoted to Branch Credit Manager with Area Credit Manager level authority, reflecting exceptional performance and leadership capabilities.
    • Established a tele-calling unit in the Pune branch, improving customer engagement and lead generation.
    • Implemented an exclusive sales strategy approved by the National Sales Manager, resulting in increased sales and revenue.
  • Unit Sales Manager - Retail and Bank Assurance , Lombard General Insurance Company Ltd., Navi Mumbai
  • September, 2006 - December, 2006

    • Continuously surpassed monthly targets by 20%-50%, illustrating exceptional sales proficiency.
    • Selected as Location Trainer for the entire Navi – Mumbai SCG (Sales, Credit, and Growth) Channel at ICICI Bank.
    • Implemented innovative sales strategies to expand market reach and drive product awareness.
    • Collaborated with cross-functional teams to streamline processes and optimize business operations.
  • Personal Loan Officer , CitiFinancial Consumer Finance India Ltd., Pune
  • May, 2005 - June, 2006

    • Engaged in soft-core marketing of TATA AIG Life Insurance products, driving increased sales and profitability.
    • Consistently achieved 120% of sales targets, showcasing exceptional performance and dedication.
    • Received a certificate for credit basics of personal loans, demonstrating proficiency and understanding in the field.

Education

  • Master degree in Business Administration (Finance & Marketing),
  • ICFAI Business School, Pune, 2005

  • Bachelor degree in Commerce (Account Honors), Ravenshaw College,
  • Utkal University, 2002

Languages

  • English
  • Hindi
  • Marathi
  • Odia

Skills

  • Microsoft Office - (Microsoft Word, Excel, PowerPoint, Outlook)

Licenses & Certifications

  • IRDAI
  • Credit Training
  • CitiFinancial

  • Strategic Management
  • IIM, Kashipur